About
About George Van Antwerp
I have an eclectic background including consulting around process automation, starting my own pharmacy kiosk company, five years in e-business and product management at Express Scripts ($16B company), business development for Firepond (CRM software company), and four years consulting with Ernst & Young. And, now (as of 10/1/07), I am the Vice President of Outsourcing and Professional Services for Silverlink.
I have worked on process reengineering projects including activity based costing projects for several small companies, a sales process for an architecture firm, a pay-for-performance process for a $1B retailer, a Balanced Scorecard / Data Warehouse project for Sprint, a new product development process for Express Scripts, and a future state vision for mail order pharmacy.
I have worked on numerous healthcare projects which are all detailed on a separate page here. Additionally, most of my career has been focused on bringing new ideas to market which is detailed on a separate page here. My focus right now is using technology and process automation to help healthcare companies embrace consumerism and drive change in the US healthcare system. (There is a lot of low hanging fruit.)
All of this experience builds on my education which includes an MBA in marketing and organizational behavior from Washington University in St. Louis, a Master of Architecture degree from Washington University, and a BS in Architecture from the University of Michigan.
Additionally, I am an avid runner who has completed two marathons and love to play golf.
Here is an overview presentation that summarizes the opportunity in healthcare as I see it to move to be more patient centric. It is what I used when doing my job search to tell people what I wanted to do, and it is what inspired the blog.
About the Blog
The amount of change that healthcare will experience over the next 10 years will be significant. We have transformed over the past decade, but I expect that consumerism and the rising pressure for a single payor system will drive more change.
People becoming responsible for their healthcare dollars (i.e., 401K) and trying to assimilate information will be difficult. Companies like WebMD and RevolutionHealth will provide a basic information source and technology will allow this to be personalized and pushed to people based on events.
This is an exciting area. I think the following quote from “Health Care’s Retail Solution” by David Knott, Gary Ahlquist, and Rick Edmunds in Strategy + Business Spring 2007 summarizes it well…“There is tremendous potential for those players who empower consumers in this arrangement, with information, tools, and services that help them take control of their health care immediately and in the future.”
This is my blog on healthcare and many of the other issues that interest me.
Some previous articles in which I have been quoted:






Hi George,
Sorry to hear you had difficulties with our retail clinic search tool. The interactive map is probably the ‘hard’ way to locate clinics. The more conventional search box usually works very reliably.
But there is nothing that can or should ‘crash’ with either application. Any details you can provide me about your experience would be most welcome.
Cordially,
Greg Judd
publisher, healthcare311.com
Hi George:
I wanted to send a quick note of thanks to you for including Trusera in your recent post about the Health 2.0 event in San Diego We headed back to Seattle after Health 2.0 with even more energy for what we’re growing: a network where individuals connect through firsthand health experiences to take action.
Your mention allows us to reach more people as we build this community and gather stories organically, before our public launch this Summer. Thank you. I’ll be sure to keep you posted on our progress.
If you’re interested in learning more, or connecting with Trusera founder Keith Schorsch personally, just let me know. He’s always happy to chat.
With thanks,
-Kim Malek
Trusera, 2011 Olive Street, Seattle, WA 98122
(206) 709-3047 office
Share your health experience and spread the word. Explore Trusera’s open beta at http://www.trusera.com
Read the Latest News. http://www.signonsandiego.com/news/business/20080305-9999-1n5web.html
My name is Alexandra Snyder; I am the Content Editor at HealthCare.com. I’ve been reading your blog, Patient Centric Healthcare, and was really impressed by the content. I would like to invite you to feed your blog to our blog community.
We have a growing community of bloggers, health care seekers and care providers, and are one of the top online health destinations in the U.S. We currently receive millions of visitors each month! By feeding your blog to our site you will expose your posts and work to the millions of users in our network since each post is featured on our homepage. This is a great way to increase traffic for your existing blog or website and gain notoriety.
Best of all, it’s simple, no need to write a separate blog or leave your current blog site. You would simply create an account at http://blogs.healthcare.com and feed your content. Please feel free to contact me if you need help setting up your blog feed, I will be glad to help you.
Have a great day!